Help for End Users

Installing the ExpandShare App
The mobile apps can be downloaded here for iOS and Android. In order to log in to your organization or company, you will need to be invited by the admin...
Thu, 10 Jan, 2019 at 12:23 PM
You received an invite to ExpandShare, now what?
You will receive an invitation to join ExpandShare in your email.  Select Join Now to create your account login. Enter your email address. Create a passw...
Thu, 10 Jan, 2019 at 3:02 PM
What do you do if you forget your password
Open your Expand App on your mobile device or navigate to the website at http://app.expandshare.com On the Login Page there is a Forgot password link.  ...
Fri, 11 Jan, 2019 at 4:19 PM
You can't reset your password—no email received
If you perform a password reset and do not get an email reset notice within a minute or two, check your SPAM or Junk folder.  If you still can't find i...
Fri, 11 Jan, 2019 at 8:10 AM
My assignments page / Home Page is empty
If your Assignments or Home page does have any content on it, you can refresh the page by clicking again on the Home button.  If you still don’t have an...
Thu, 10 Jan, 2019 at 3:05 PM
I never got an invitation to ExpandShare.
Confirm with your Company Admin that you are in the system and that your invitation was sent to the correct email address.   Check your inbox for an ema...
Fri, 20 Jul, 2018 at 4:05 PM
Why doesn’t my training have any sound?
Most of the time, when someone has audio issues with playback on a mobile device, it is because their mute button is enabled. Before troubleshooting any fur...
Fri, 20 Jul, 2018 at 4:05 PM
Why aren't the graphics loading on ExpandShare website?
If the site isn't loading properly, there may be something blocking ExpandShare's online resources from being used by your web browser.  1. Most...
Mon, 27 Aug, 2018 at 3:54 PM
Viewing Completed Courses
To view completed courses go to your roadmap, and at the top right above the text box is a filter-image icon. When you click that, a drop-down menu will ope...
Thu, 1 Nov, 2018 at 2:22 PM
How can I see the courses I have already completed?
To view completed courses go to your roadmap, and at the top right above the text box is an image icon of a funnel. When you click that you will get a drop-...
Thu, 8 Nov, 2018 at 2:51 PM