If you see a blank screen like this:
It's likely due to an older / incompatible browser or an older operating system. In particular, many browsers will not work with ExpandShare correctly on Windows 10. You may have to be patient while the system loads if you use Windows 10.
Internet Explorer 10 or earlier can also cause similar problems.
Here is our minimum system requirements list. https://support.expandshare.com/a/solutions/articles/43000611998?portalId=43000043342
Attempt going to https://app.expandshare.com/g/ to correct the loading error. If this does not work, go to https://app.expandshare.com/logout to log out and reset your session.