Help Desk
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Help for End Users
- Invites, Passwords and Logging In
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Assignments and Courses
- Common Course Issues
- Why is My Home Feed Empty?
- Why is the Course I opened Blank?
- How can I see the courses I have already completed?
- Why doesn’t my training have any sound?
- Why aren't the graphics loading on ExpandShare website?
- How to complete Health Check
- I can't scroll down to see the submit button on a question within a course
- Completing Self Checks
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Help for Location Admins
- Location Admin Quick Start Guide
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Help for Company Admins
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ExpandShare Company Admin Quick Start Guide
- Admin: Overview of the Management Console
- Chapter 1: Logging In and Sending Your First Newsfeed Post
- Chapter 2: Setting Up Your Company Hierarchy, Groups and Locations
- Chapter 3: Adding Users
- Chapter 4: The Library
- Chapter 5: Learning Tracks
- Chapter 6: Creating and Modifying Courses
- Chapter 7: Setting up your Location Managers and other Admins
- Chapter 8: Reporting and Other Admin Functions
- Quick Start Guide - Downloadable PDF Version
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Admins: Building Your Library
- Admin: The Basic Library Build
- Admin: Adding Content to the Library
- Admin: Uploading Multiple Files at a Time
- Admin: Custom Library Folder Thumbnails
- Admin: What does Wistia integration allow?
- Admin: Can I upload PowerPoint files (PPTX) to the Library or Courses?
- Admin: Copying Content in your Library
- Copying Content
- Replacing Old Content in the Library
- Adding YouTube Videos to the Library
- Admin: Newsfeed
- Admin: Managing Users
- Admin: Assigning Content
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Admin: Creating Courses and Quizzes
- Admin: Welcome to the Course Builder
- Admin: Video Training
- Admin: Image Training
- Admin: Text Training
- Admin: Question Training
- Admin: The Easiest Way to Create a Simple Voiceover Training
- Admin: Creating your own Screen Capture Videos
- How to Shoot Good Video on Your Phone
- Formatting Text using Markdown in Newsfeed, Courses, Checklists & Skill Checks
- Adding YouTube Videos to Courses
- Admin: Course Reporting
- Developers
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ExpandShare Company Admin Quick Start Guide
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New Features & Product Updates
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Product Updates
- 9/9/22 Product Update - Location Dashboard Improved
- 9/2/22 Product Update - Periodic Checklists, Pinning Posts & Admin Dashboard
- 6/15/22 Product Update - Calendar View for Checklist Submissions
- 4/21/22 Product Update—Location Assigned Training and Self Check
- 3/29/22 Product Update - Drag and Drop Folder Re-Ordering
- 3/16/22 Product Update - New Feature - Self Check
- 2/22/22 Product Update - Check and Checklist Versioning / Library Tags
- 2/11/22 Product Update - Prerequisites in Learning Tracks Now Supported
- 2/8/22 Product Update - Library Features Update
- 1/25/22 Product Update - Audit Checklist Reporting Improvements
- 11/30/21 Product Update - Location Specific Checklists & Post Like Reporting
- 9/30/22 Product Update - New Checklist Features Available Immediately
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Product Updates