ExpandShare Help Desk

The Basics 3

• Navigating to the Green Screen
• The New Training Feed
• Sending a Post

Invites, Passwords and Logging In 5

• Setting Up Your ExpandShare Account
• Installing the App
• Forgot My Password
• I never got an invitation to ExpandShare.
• I can't reset my lost password—no email received

Assignments and Courses 7

• Common Course Issues
• Why is My Home Feed Empty?
• Why is the Course I opened Blank?
• How can I see the courses I have already completed?
• Why doesn’t my training have any sound?

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ExpandShare Admin Launch Tour 1

• Admin: Overview of the Management Console

Admins: Building Your Media Library 8

• Admin: The Basic Library Build
• Admin: Adding Content to the Library
• Admin: Uploading Multiple Files at a Time
• Admin:Custom Folder Images - Best Practices
• Admin: What does Wistia integration allow?

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Admin: Managing Users 5

• Admin: Inviting New Users with Email
• Admin: Inviting New Users with Team Code
• Admin: Archiving Users
• Admin: Adding Locations
• Admin: Creating Groups

Admin: Assigning Content 5

• Admin: Instantly Assign Content
• Admin: What is a Learning Track?
• Admin:How to Create Learning Tracks
• Admin: Deleting Individual Learning Track Assignments
• Admin: Assigning Learning Tracks

Admin: Creating Courses and Quizzes 7

• Admin: Welcome to the Course Builder
• Admin: How to Create a Course
• Admin: Video Training
• Admin: Image Training
• Admin: Text Training

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Admin: Course Reporting 2

• Admin: Accessing Confidence and Satisfaction Comments
• Admin: Quiz Grading